Not cooling
The system runs but indoor temperatures remain above the set point.
AC not cooling? Start with the symptoms.
When an air conditioner runs without keeping up, short-cycles, or stops entirely, the symptoms and system model help determine the next step. Contact us for an assessment of your cooling repair request in Chicago and the suburbs.

The system runs but indoor temperatures remain above the set point.
Cooling starts and stops more frequently than expected.
Weak airflow, unusual sounds or inconsistent room temperatures.
Condensation or a blocked drain may need evaluation.
We're happy to review your service request and confirm whether we can help with the specific system at your address.
All heating & cooling services ↗Share the unit make, approximate age, thermostat setting and what happens when cooling is requested.
No. We will contact you about availability and a possible appointment window.
You can submit requests for residential central air systems. We review system type and location before confirming the scope of service.
If a central AC system runs but does not cool, leaks water, cycles often, or has limited airflow, tell us what you have noticed. The indoor and outdoor unit model numbers help determine whether the equipment can be serviced.
Central air-conditioning symptoms can involve the indoor unit, thermostat, airflow or outdoor equipment. We start with the model and what the system is actually doing.
Describe whether vents are blowing warm air or little air, and when the issue started.
Tell us whether the thermostat display works and whether the equipment runs briefly or stays off.
Mention any water near the indoor unit or visible ice. Avoid operating equipment that appears unsafe.
Safety first: For smoke, sparking, burning odors or an active electrical hazard, stop using the system and seek qualified emergency assistance.
A system type, model number and short symptom description help us review your heating or cooling request.
We welcome repair requests across Palatine, the northwest suburbs, Chicago, the North Shore and western suburbs. Tell us your address so we can confirm service availability.
These are some of the communities where you can request service. View all 61 service communities →
Appliance repair or heating & cooling — fill in the details and we’ll contact you about next steps.
Submitting this form does not confirm an appointment.