Heating
Furnace, thermostat, heat-pump and heating system symptoms.
Repair inquiries for home heating and air-conditioning systems. Tell us what isn't working, and we'll review the equipment and service address before confirming next steps.

Start with your system type (central AC, furnace, heat pump or thermostat), make and model if available, and what happens when it turns on. Include your full service address, phone and email.
If you smell gas or a carbon monoxide alarm sounds, leave the property and contact emergency services or your utility. Do not wait for a web form reply.
Check service-area cities ↗Heating and cooling issues can look similar at first. Let us know whether you have a gas furnace, central air conditioner, heat pump, or a thermostat/control issue. Describe the symptoms and share the system model if available.
The same Star Appliance Repair phone number and request form serve both departments. HVAC requests are reviewed for system type and the work required before an appointment is confirmed.
Furnace, thermostat, heat-pump and heating system symptoms.
Central AC, temperature, airflow and related cooling issues.
Include your full street address in Chicago or a suburb so we can confirm coverage.
Safety first: Gas leaks, smoke and carbon-monoxide alarms are emergencies. Leave the area and contact emergency services or your utility provider instead of filling out the website form.
We take heating and cooling service requests from Chicago and many surrounding communities. Tell us your address and system details so we can confirm availability.
These are some of the communities where you can request service. View all 61 service communities →
Appliance repair or heating & cooling — fill in the details and we’ll contact you about next steps.
Submitting this form does not confirm an appointment.